Privacy Policy

1. Introduction

Welcome to Technolize Private Limited ("Technolize", "we", "us", or "our").

We operate the SAP CPI Practical Learning Platform. We are committed to protecting your privacy and ensuring complete transparency regarding how your personal data and learning activities are collected, processed, and secured.

By registering an account, purchasing course access, or utilizing our services, you agree to the practices outlined in this Privacy Policy and our mandatory Program Rules.

2. Information We Collect

A. Information You Provide

During account registration, payment, and platform engagement, we collect:

• Full Name
• Verified Email Address
• Mobile Number (where applicable)
• Password (stored strictly using secure password hashing)
• Mandatory Terms & Learning Rules Acceptance (version, timestamp, user ID)
• Practical Ticket Submissions (text explanations, file uploads, endpoint outputs, screenshots)

B. Automatically Collected & Security Data

To protect content, maintain account integrity, and enforce single-user access rules, we collect:

• Unique Permanent Technolize ID (e.g., TECH-2026-XXXXX)
• Public IP Address & Network Geolocation signals
• Device & Browser Fingerprints / Trusted Device Records
• Session History, Login/Logout events, and active session status
• Video Playback Authorization logs & position tracking
• Assessment Attempts, Scores, and Level Unlock Progression Data

3. How We Use Your Information

We use your information to operate and protect our practical learning platform, specifically to:

• Create and manage your permanent Technolize identity and student dashboard
• Process paid enrollments and verify payments server-side via PayU
• Enforce single concurrent session limits and anti-account-sharing risk controls
• Render dynamic visible watermarks (Learner Name & Technolize ID) on premium video playback
• Track course hierarchy progression, lesson completions, and level unlocking
• Generate downloadable receipts, invoices, and GST/tax records
• Issue and publicly verify official PDF completion certificates
• Send automated transactional email notifications (account verification, tickets, level unlocks, admin alerts)

4. Payment Gateway & Billing (PayU)

Paid course access is processed securely through integrated payment gateways (PayU).

We enforce strict server-side verification and webhooks before activating paid accounts. Browser-reported callbacks alone are never trusted to grant access.

Transaction references, payment amounts, currencies, and timestamps are recorded for billing, refund handling, and tax auditing.

5. Security, Session Controls & Watermarking

To prevent unauthorized sharing and protect platform content, we implement a layered security system:

• Video Protection: Premium videos utilize short-lived, signed playback URLs requiring server-side entitlement checks. Direct file URLs are never exposed.
• Dynamic Watermarking: Every premium video displays an account-specific overlay showing your Name and Technolize ID.
• Single Active Session: One student account cannot be used concurrently across multiple active devices or browsers.
• Risk Detection: Suspicious multi-city travel signals, excessive failed logins, or abnormal playback trigger risk scores and security reviews.

6. Certificates & Public Verification

Upon completing all required course levels, assessments, and practical integration tickets, Technolize generates an official PDF certificate.

Certificates contain your Full Name, Technolize ID, Program Title, Unique Certificate ID, and Issue Date.

Public verification pages generated using the Certificate ID expose only the official verification data authorized by Technolize.

7. Cookies & Authentication

We use essential session and security cookies to:

• Maintain authenticated login states
• Validate playback authorization during long learning sessions
• Enforce security and rate-limiting protections

8. Analytics & Audit Logging

We maintain immutable append-only audit logs for security, legal compliance, and admin oversight. Audit events record consent agreements, payment status changes, manual admin overrides, and session terminations.

Internal learning analytics (lesson start, video progress, assessment retries) are analyzed to improve curriculum structure and detect student drop-off points.

9. Data Security & Retention

Data retention periods for system logs, IP records, consent versions, and student accounts are governed by legal and privacy guidelines.

All production traffic is protected via HTTPS encryption, server-side role authorization, input validation, and secure credential handling.

10. Sharing of Information

We do not sell your personal information to third parties. Information is shared only with operational services under strict protocols:

• PayU (Payment Gateway integration)
• Transactional Email & Communication Infrastructure
• Cloud Infrastructure & Video Streaming Providers
• Legal or Regulatory Authorities when required by applicable law

11. Student Rights & Account Visibility

As a student on our platform, you have the right to:

• View active session history and terminate remote sessions
• Access and update your account profile details
• Review your progress records, assessment performance, and earned certificates
• Contact support for privacy inquiries or account status management

12. Changes to this Policy

Technolize Private Limited may update this Privacy Policy periodically to align with product updates or statutory requirements.

Material changes will be updated on this page with a revised effective date.

13. Contact Us

For privacy concerns, account support, or platform inquiries, please contact:

Technolize Private Limited

Product Owner: Prathmesh Sutar

Email: privacy@technolize.in

Website: https://technolize.in